@import url('https://fonts.googleapis.com/css2?family=Onest:wght@400;500;600;700;800&family=JetBrains+Mono:wght@400;500;700&display=swap');

:root {
  --ink: #0B1220;
  --ink-2: #111A2E;
  --paper: #F6F8FB;
  --card: #FFFFFF;
  --line: #E2E7F0;
  --muted: #5B6577;
  --muted-2: #93A0B8;
  --accent: #1F4BFF;
  --accent-ink: #1436D8;
  --accent-soft: #EAEFFF;
  --signal: #C6F24E;
  --danger: #D92D20;
  --danger-soft: #FEE4E2;
  --ok: #067647;
  --ok-soft: #DCFAE6;
  --radius: 14px;
  --maxw: 960px;
}

* { box-sizing: border-box; }

html { overflow-y: scroll; }

body {
  margin: 0;
  font-family: 'Onest', system-ui, -apple-system, Segoe UI, Roboto, sans-serif;
  color: var(--ink);
  background:
    radial-gradient(900px 420px at 10% -10%, rgba(31,75,255,.12), transparent 60%),
    radial-gradient(700px 360px at 100% 0%, rgba(198,242,78,.16), transparent 55%),
    var(--paper);
  font-size: 16px;
  line-height: 1.6;
  -webkit-font-smoothing: antialiased;
  min-height: 100vh;
}

a { color: var(--accent); text-decoration: none; }
a:hover { color: var(--accent-ink); }

.wrap {
  width: min(var(--maxw), calc(100% - 32px));
  margin: 0 auto;
}

.site-header {
  position: sticky;
  top: 0;
  z-index: 20;
  backdrop-filter: blur(10px);
  background: rgba(246,248,251,.86);
  border-bottom: 1px solid var(--line);
}

.site-header .inner {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  min-height: 68px;
}

.brand {
  display: flex;
  align-items: baseline;
  gap: 10px;
  color: inherit;
}

.brand-mark {
  font-weight: 800;
  font-size: 1.25rem;
  letter-spacing: -0.03em;
}

.brand-sub {
  font-family: 'JetBrains Mono', monospace;
  font-size: .72rem;
  text-transform: uppercase;
  letter-spacing: .08em;
  color: var(--muted);
}

.nav-links {
  display: flex;
  align-items: center;
  gap: 14px;
  color: var(--muted);
  font-size: .95rem;
}

.hero {
  padding: 48px 0 28px;
}

.eyebrow {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  color: var(--accent);
  font-family: 'JetBrains Mono', monospace;
  font-size: .75rem;
  letter-spacing: .08em;
  text-transform: uppercase;
  font-weight: 600;
}

.eyebrow::before {
  content: '';
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: var(--signal);
  box-shadow: 0 0 0 4px rgba(198,242,78,.25);
}

h1 {
  margin: 10px 0 12px;
  font-size: clamp(1.8rem, 4vw, 2.6rem);
  line-height: 1.15;
  letter-spacing: -0.03em;
  font-weight: 800;
}

.lead {
  margin: 0;
  color: var(--muted);
  max-width: 42rem;
  font-size: 1.05rem;
}

.grid-2 {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 16px;
  margin: 28px 0 40px;
}

.action-card {
  display: block;
  background: var(--card);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: 22px;
  color: inherit;
  transition: border-color .15s ease, transform .15s ease, box-shadow .15s ease;
}

.action-card:hover {
  border-color: #c8d2ff;
  box-shadow: 0 10px 30px rgba(17,26,46,.06);
  transform: translateY(-1px);
  color: inherit;
}

.action-card h2 {
  margin: 0 0 8px;
  font-size: 1.25rem;
}

.action-card p {
  margin: 0;
  color: var(--muted);
}

.card {
  background: var(--card);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: 24px;
  margin-bottom: 32px;
}

.page-head {
  margin: 28px 0 18px;
}

.page-head h1 {
  margin-bottom: 6px;
  font-size: clamp(1.5rem, 3vw, 2rem);
}

label {
  display: block;
  font-weight: 600;
  margin: 14px 0 6px;
}

input[type="text"],
input[type="email"],
input[type="tel"],
input[type="password"],
input[type="file"],
select,
textarea {
  width: 100%;
  border: 1px solid var(--line);
  border-radius: 12px;
  padding: 12px 14px;
  font: inherit;
  background: #fff;
  color: var(--ink);
  outline: none;
  transition: border-color .15s ease, box-shadow .15s ease;
}

textarea { min-height: 140px; resize: vertical; }

input:focus,
select:focus,
textarea:focus {
  border-color: var(--accent);
  box-shadow: 0 0 0 3px rgba(31,75,255,.12);
}

.form-actions {
  display: flex;
  gap: 10px;
  flex-wrap: wrap;
  margin-top: 18px;
}

.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  border: 0;
  border-radius: 12px;
  padding: 12px 18px;
  font: inherit;
  font-weight: 700;
  cursor: pointer;
  text-decoration: none;
  transition: background .15s ease, color .15s ease, transform .15s ease;
}

.btn:hover { transform: translateY(-1px); }

.btn-primary {
  background: var(--accent);
  color: #fff;
}
.btn-primary:hover { background: var(--accent-ink); color: #fff; }

.btn-secondary {
  background: var(--accent-soft);
  color: var(--accent-ink);
}
.btn-secondary:hover { background: #dce4ff; color: var(--accent-ink); }

.btn-danger {
  background: var(--danger-soft);
  color: var(--danger);
}

.alert {
  border-radius: 12px;
  padding: 12px 14px;
  margin: 0 0 16px;
  font-weight: 500;
}

.alert-error { background: var(--danger-soft); color: #912018; }
.alert-ok { background: var(--ok-soft); color: var(--ok); }
.alert-info { background: var(--accent-soft); color: var(--accent-ink); }

.meta {
  display: flex;
  flex-wrap: wrap;
  gap: 8px 14px;
  color: var(--muted);
  font-size: .92rem;
  margin: 8px 0 18px;
}

.badge {
  display: inline-flex;
  align-items: center;
  border-radius: 999px;
  padding: 4px 10px;
  font-size: .78rem;
  font-weight: 700;
  background: var(--accent-soft);
  color: var(--accent-ink);
}

.badge-new { background: #FEF3C7; color: #92400E; }
.badge-open { background: var(--accent-soft); color: var(--accent-ink); }
.badge-pending { background: #F3E8FF; color: #6B21A8; }
.badge-resolved { background: var(--ok-soft); color: var(--ok); }
.badge-closed { background: #EEF2F6; color: #475467; }

.thread { display: grid; gap: 12px; margin-top: 8px; }

.message {
  border: 1px solid var(--line);
  border-radius: 12px;
  padding: 14px 16px;
  background: #fff;
}

.message.staff { background: #F8FAFF; border-color: #D7E0FF; }
.message .who {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  margin-bottom: 8px;
  font-size: .9rem;
  color: var(--muted);
}
.message .who strong { color: var(--ink); }
.message .body { white-space: pre-wrap; word-break: break-word; }

.site-footer {
  border-top: 1px solid var(--line);
  color: var(--muted);
  padding: 22px 0 36px;
  margin-top: auto;
  font-size: .9rem;
}

.site-footer a { color: var(--muted); }
.site-footer a:hover { color: var(--accent); }

.table {
  width: 100%;
  border-collapse: collapse;
}

.table th,
.table td {
  text-align: left;
  padding: 12px 10px;
  border-bottom: 1px solid var(--line);
  vertical-align: top;
}

.table th {
  font-size: .78rem;
  text-transform: uppercase;
  letter-spacing: .05em;
  color: var(--muted);
}

.table tr:hover td { background: #fafbfe; }

.filters {
  display: flex;
  gap: 10px;
  flex-wrap: wrap;
  margin-bottom: 14px;
}

.filters input,
.filters select {
  width: auto;
  min-width: 160px;
}

.admin-shell .site-header { background: rgba(255,255,255,.92); }

.hint { color: var(--muted); font-size: .9rem; margin-top: 6px; }

.error-list {
  margin: 0 0 14px;
  padding: 12px 14px 12px 32px;
  background: var(--danger-soft);
  color: #912018;
  border-radius: 12px;
}

@media (max-width: 720px) {
  .grid-2 { grid-template-columns: 1fr; }
  .nav-links { gap: 10px; font-size: .88rem; }
  .card { padding: 18px; }
  .table { display: block; overflow-x: auto; }
}